Transformational Coaching for Effective Leadership

Transformational Coaching for Effective Leadership

by Behnam Bakhshandeh, William J. Rothwell, Sohel M. Imroz
Released March 2023
Publisher(s): Productivity Press
ISBN: 9781000846379

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Book description

This book will examine the uses of Transformational Coaching in management and leadership development, human resources development for talent development and retention, and for developing managerial coaching skills and competencies.

Table of contents

  1. Cover
  2. Half Title
  3. Title
  4. Copyright
  5. Dedication
  6. Contents
  7. Preface
  8. Acknowledgments
  9. Advance Organizer
  10. About the Authors
  11. Part I Presence of Transformational Coaching, Concept and History
    1. 1 The World of Transformation
      1. Overview
      2. Some Definitions and Descriptions for Transformation
        1. Transformation
          1. A Scientific Definition for Transformation
      3. A Common Metaphor for Transformation
      4. Personal Transformation.
      5. Essentials for Personal Transformation
      6. Different Takes on Transformation.
        1. Philosophy and Transformation.
          1. Transformation and Individual Experiences
        2. Psychology and Transformation
          1. Remove What Is Not You
          2. Redirecting Emotions and Feelings
        3. Sociology and Transformation
          1. Transformation and Its Impact on Society
        4. Ontology & Transformation.
          1. Who We Are Being Impacting How and What We Are Doing
          2. Being as a State of Mind
          3. Knowing Where We Are Emotionally
        5. Mindfulness & Transformation
          1. Having Purpose and Directions
      7. Transformation and Productivity
        1. Something to Consider
      8. Key Takeaways
      9. Discussion Points and Coaching Questions
      10. References
    2. 2 Transformational Coaching Concept, History, Principles, and Use
      1. Overview
      2. What Is Transformational Coaching?
      3. Transformation Coaching for Change
      4. History and Background of Transformational Coaching
        1. The Focus and Methodologies
        2. Central Principle
        3. The Fundamentals and Notions
        4. The Core Values and Principles
        5. The Foundation for Coach, Client and Participants Collaboration
          1. Who Is the Client?
          2. Who Are the Participants?
          3. Who Is the Coach?
      5. Potential Use of Transformational Coaching in OD Interventions
      6. Some Definitions and Descriptions of OD Terminologies
        1. Organization Development
        2. Change Intervention
        3. Individual Intervention
        4. Group and Team Intervention
        5. Organizational Intervention
        6. Change Agent
      7. Transformational Change in OD
      8. Transactional Coaching Versus Transformational Coaching
        1. Transactional Coaching
        2. Transformational Coaching
      9. Four Levels of Inquiry and Engagement
      10. Transformational Coaches’ Strengths, Skills, and Competencies
        1. Compassion
        2. Patience
        3. Creating Safe Space
        4. Challenging
        5. Keen Listening
        6. Deep Observation
        7. Personal Responsibility
        8. Reality versus Interpretations
        9. Constructive Feedback
      11. Core Practical Skills for Processing the Transformational Coaching
        1. Building Awareness
        2. Building Commitment
        3. Build Practices
      12. How Transformational Coaching Is Distinct from Life Coaching
      13. Key Takeaways
      14. Discussion Points and Coaching Questions
      15. References
    3. 3 Transformational Learning in Transformational Coaching
      1. Overview
      2. Jack Mezirow’s Transformative Learning Theory
      3. Phases of Transformational Learning
        1. Summarizing Transformational Learning Phases
      4. Benefits and Disadvantages of Transformational Learning
      5. Application of Transformational Learning in Leadership Development
      6. Transformational Learning Examples
      7. How to Use Transformational Learning in Transformational Coaching
      8. Transformational Learning Practices
        1. The Roles of a Transformational Coach
        2. The Roles of a Learner
      9. Key Takeaways
      10. Discussion Points and Coaching Questions
      11. References
  12. Part II Application of Transformational Coaching in Elements of OD
    1. 4 Transformational Coaching and Organization Development
      1. Overview
      2. What Is Transformational Change?
      3. How Does Transformational Change Relate to Transformational Coaching?
      4. How Does Transformational Change Relate to OD?
        1. The Action Research Model
        2. The Appreciative Inquiry Model
        3. How Transformational Change Relates to OD
      5. How OD Relates to Transformational Coaching
      6. How Transformational Coaching Is Applied in OD
      7. How Transformational Coaching Is Applied without OD
      8. Key Takeaways
      9. List of Discussion Questions
      10. References
    2. 5 Transformational Coaching and High Performance
      1. Overview
      2. Defining Performance
        1. Performance Means Results
        2. Performance Means Behaviors
        3. Performance Can Mean Outcomes as Well as Outputs
        4. Performance May Include Alignment with Values and/or Ethical Requirements
        5. Individual, Team, Organizational, and Other Performance Perspectives
        6. Organizational Performance Includes a Balanced Scorecard
        7. Performance Can Have a Cultural Dimension
      3. Defining High Performance
      4. Describing the High Performance Workplace (HPW)
        1. Ways to Identify Characteristics of the HPW
      5. The Role Transformational Coaching Plays in Achieving High Performance
      6. How Transformational Coaching Relates to Performance Management
      7. How Transformational Coaching Relates to Performance Enhancement and Improvement
        1. Applying Performance Improvement When Other People Request Help
        2. Applying Performance Improvement When Nobody Requests Help
        3. How Does Transformational Coaching Relate to Performance Improvement
      8. Key Takeaways
      9. Discussion Points and Coaching Questions
      10. References
    3. 6 Transformational Coaching and Talent Development
      1. Overview
      2. What Is Meant by Transformational Coaching and Talent Development?
      3. Why Is the Term Talent So Important?
        1. Establishing Measurable Goals
        2. Questions to Consider in Establishing Measurable Talent Development Goals
        3. Who Carries Out Transformational Coaching and Talent Development?
        4. How Are Roles Clarified?
        5. Questions to Consider in Establishing Talent Development Roles
        6. Establishing Accountabilities
        7. How Can Managers Be Held Accountable?
        8. Questions to Consider in Establishing Talent Development Accountabilities
      4. When and Where Is Transformational Coaching Used in Talent Development?
      5. How Is Transformational Coaching Carried Out to Contribute to Talent Development?
        1. The Coach-Coachee Relationship
        2. Problem Identification and Goal Setting
        3. Problem Solving
        4. Transformational Process
        5. Mechanisms by Which the Model Achieves Outcomes
      6. In Summary, Why Is Transformational Coaching Important for Talent Development?
      7. Key Takeaways
      8. Discussion Points and Coaching Questions
      9. References
  13. Part III Transformational Coaching Theories, Methodologies, and Transformational Coaches
    1. 7 Contributions to Implementation of Transformational Coaching
      1. Overview
      2. Transformation Theory
        1. Cognitive Transformational Theory
        2. Transformational Leadership Theory
          1. Transactional Leaders
          2. Transformational Leaders
        3. Conscious and Competence Theory
          1. Howell’s Four Stages to Learning
        4. Transtheoretical Model of Behavioral Change
          1. Processes of the Transtheoretical Model of Change
      3. Ontological Approach to Transformational Coaching
        1. Observing
        2. Emotions and Moods
        3. Language (Listening and Speaking)
        4. Body and Physicality
        5. Way of Being
        6. Behavior
          1. Difference between Feelings and Emotions
      4. Educational Theories and Approach
        1. Dewey’s Change Theory
        2. Adult Learning Theory
        3. Experiential Learning
          1. Kolb’s Experiential Learning Theory
        4. Learning Styles
          1. Visual Learners
          2. Auditory Learners
          3. Kinesthetic Learners
          4. Activists
          5. Reflectors
          6. Theorists
          7. Pragmatists
        5. Immunity to Change
      5. Applied Behavioral Science
        1. Cognitive Behavioral Theories
          1. Cognitive Therapy
          2. Cognitive Behavioral Therapy
          3. Alter Thinking Using Cognitive Behavioral Therapy
          4. Key Distinctions between Cognitive Therapy and Cognitive Behavioral Therapy
          5. The Iceberg Metaphor
      6. Psychological Theories and Approach
        1. Positive Psychology
          1. Five Aspects of Seligman’s PERMA Model
        2. Humanistic Psychology
        3. Psychosynthesis
        4. Existential Therapy
        5. Gestalt Therapy
        6. Awareness Integration Model
      7. Emotional Intelligence
      8. Management Theories and Models
        1. Process Consultation
        2. Managing Transitions
        3. Theory X and Theory Y
          1. Theory X
          2. Theory Y
        4. Force Field Theory
          1. Unfreeze the Current State
          2. Implement the Change
          3. Refreeze the Desired State
        5. Client-Centered Approach
      9. Nonviolent Communication
      10. Key Takeaways
      11. Discussion Points and Coaching Questions
      12. References
    2. 8 Transformational Coaching Integration Model
      1. Overview
      2. What Is a Coaching Model?
        1. Advantages of Following a Model in the Coaching Process
      3. Transformational Coaching Integration Model
        1. Presence of Transformation
          1. Presence
          2. Transformational Presence
          3. Use of Transformational Presence
      4. Ontological Inquiries and Approach to Coaching
        1. Ontological Approaches
          1. Ontological Coaching
          2. The Pattern of Discussions
          3. Being and Doing
          4. Impact of Who We Are Being on What We Are Doing and Quality of Life
          5. Quality of Life, Experience, and Presence
        2. Benefits of Ontological Approach to Coaching
        3. Ontological Approach to Transformational Coaching Questions
      5. Positive Psychology Coaching
        1. What Is Positive Psychology?
          1. Background of Positive Psychology
          2. The Implication of “Positive” in Positive Psychology
        2. Foundation of Positive Psychology Coaching
          1. One: Concept of Happiness and Positivity
          2. Two: Individuals’ Character Strengths
        3. Positive Thinking versus Positive Psychology
        4. Benefits of Positive Psychology
        5. Examples of Positive Psychology Coaching Questions
      6. Emotional Intelligence Coaching
        1. Background of Emotional Intelligence
        2. Levels of Emotional Intelligence
          1. Low Emotional Intelligence
          2. High Emotional Intelligence
        3. Four Cornerstones of Emotional Intelligence in Leadership
          1. Self-Awareness
          2. Self-Regulation
          3. Social Awareness
          4. Relationship Management
      7. Appreciative Inquiry and Appreciative Coaching
        1. History and Background
        2. Stages of Appreciative Inquiry and Coaching
        3. The Primary Principles of Appreciative Coaching
          1. The Constructionist Principle
          2. The Positive Principle
          3. The Poetic Principle
          4. The Simultaneity Principle
          5. The Anticipatory Principle
        4. Selection of the Topic and Language of Appreciative Coaching
        5. Practical Model for the Appreciative Inquiry Process
          1. Establish Rapport and Build Trust
          2. Assist the Participants in Identifying the Main Issues in Their Way
          3. Empower Participants to Envision Their Preferred Future
          4. Encourage Participants’ Engagement with the Design
          5. Assist the Participants in Designing the Action Plan for Realizing the Vision
        6. Benefits of Appreciative Inquiry Coaching
        7. Questions for Conducting Appreciative Inquiry Coaching
      8. Strengths-Based Coaching
        1. History and Background
        2. Strength Roles
        3. Strengths-Based Coaching Process
        4. Benefits of Strengths-Based Coaching
        5. Questions for Conducting Strength-Based Coaching
      9. Key Takeaways
      10. Discussion Points and Coaching Questions
      11. References
    3. 9 Transformational Coaching Methodologies
      1. Overview
      2. Overview of Transformational Coaching Methodologies
        1. What a Transformational Coach Has to Offer
        2. How a Transformational Coach Makes a Difference
      3. Transformational Leadership Framework
        1. The CLEAR Method
      4. Transformational Leadership Model
        1. Challenge
        2. Inspire
        3. Influence
        4. Motivate
      5. Characteristics of a Transformational Coach
      6. Consciousness and Mindfulness Development of Transformational Leaders
      7. Tool to Understand Transformational Leadership Principles
      8. Key Takeaways
      9. Discussion Points and Coaching Questions
      10. References
    4. 10 Transformational Coach
      1. Overview
      2. Mindset and Principles
      3. Knowledge of Scientific Studies and Techniques
      4. Skills and Competencies
      5. Coaching Presence
      6. Coaching Agility
      7. Diversity, Equity, and Inclusion (DEI)
      8. Coaching Assessment
      9. Key Takeaways
      10. Discussion Points and Coaching Questions
      11. References
  14. Part IV Transformational Coaching Structure, Communication and Effectiveness
    1. 11 Workable Structure for Transformational Coaching
      1. Overview
      2. Transformational Coaching Foundation
        1. Talking about Issues or Talking for Breakthroughs
          1. Influence of Our Words on Our Experience
          2. Coaching Conversations: Focused Dialogues
      3. Transformational Coaching Engagement
        1. Changing Thinking Patterns
        2. Transformational Coaching Sequence
      4. Rapport, Relatedness, and Relationship for Workability
        1. What Is Rapport?
        2. What Is Relatedness?
        3. What Is a Relationship?
      5. The Gear Wheels of Coaching Workability
        1. Respect
        2. Trust
        3. Context of Relationship
      6. Authenticity: An Expression of Integrity, Responsibility, and Accountability
        1. Integrity
        2. Responsibility
        3. Accountability
        4. Authenticity
          1. The Flip Side of Authenticity Is Pretense
        5. Honesty
      7. Key Takeaways
      8. List of Discussion Questions
      9. References
    2. 12 Effective Communication and Active Listening Caused by Transformational Coaching
      1. Overview
      2. Inner Chatter; a Barrier to Transformation and Effectiveness
        1. The Language of Communication
        2. Be Aware and Block the Unproductive Inner Chatter
        3. The Ways Out of Chaotic Inner Chatter
      3. Effective Communication through a Transformed Mind
      4. Active Listening through a Transformed Mind and Mindfulness
        1. The Way for Effective and Mindful Listening
          1. Critical Listening
          2. Reflective Listening
          3. Passive Listening
          4. Active Listening
        2. The Layers of Becoming a Mindful Listener
        3. Advantages of Practicing Mindful, Active Listening
        4. Fundamental Practices of Mindful Active Listening
          1. Rephrasing
          2. Paralanguage
          3. Paralleling
          4. Applying Silence
          5. Responding to Emotions
        5. How Good Are Your Active Listening Behaviors?
        6. Filters on the Way of Our Active Listening
      5. Barriers to Efficient and Effective Communication
        1. Barriers to Communication Efficiency and Effectiveness
        2. Reviewing Elements of Effective Communication
      6. Communication Plan, Communication Charter, and Communication Channel
        1. Communication Plan
        2. Communication Charter
        3. Communication Channel
      7. Communication Skills for Managers and Leadership Positions
      8. Key Takeaways
      9. List of Discussion Questions
      10. References
    3. 13 Personal Effectiveness
      1. Overview
      2. Transforming Our Relationship to Ourselves, Others, and Productivity
        1. How Do We See and Relate to Ourselves?
          1. Enough—Not Enough
          2. Good—Bad
          3. Worthy—Not Worthy
          4. Beautiful—Ugly
          5. Smart—Dumb
          6. Disciplined—Lazy
        2. How Do You See and Relate to Others?
          1. Enough—Not Enough
          2. With Me—Against Me
          3. Worthy—Not Worthy
          4. Reliable—Sloppy
          5. Trustworthy—Crafty
          6. Generous—Selfish
          7. Safe—Not Safe
        3. How Do You View Working in General?
          1. Hard—Easy
          2. Hopeful—Resigned
          3. Happy—Unfulfilled
          4. Appreciated—Not Acknowledged
          5. Productive—Getting By
          6. Love To—Have To
          7. Passionate—Just a Job
        4. How Do You See the World Around You?
          1. Safe—Dangerous
          2. Responsible—“It’s Not My Fault”
          3. Full of Joy—“Have to Make It”
          4. Contribution—“They Owe Me”
          5. “I Love What I Have”—“It Is Not Fair”
          6. Accountable—“They Don’t Know My Sorrow”
          7. Opportunity—Resignation
      3. We Have a Choice
      4. Opinion or Possibilities for Opportunity
        1. Opinion
          1. Red Flags of Opinion
        2. Possibilities for Opportunities
          1. Evidence of Playing for Opportunity
      5. The Domain of Opportunity versus Domain of Despair
        1. Inventing New Empowering Practices for New Opportunities
      6. Key Takeaways
      7. List of Discussion Questions
      8. References
  15. Part V Developing Emotional Intelligence, Assertiveness, Resilience, and Power of Inquiry for Shifting Paradigms in Leadership
    1. 14 Emotional Intelligence Competencies and Effective Leadership Paradigm
      1. Overview
      2. What Is a Paradigm?
      3. What Is a Paradigm Shift?
      4. Emotional Intelligence and Paradigm Shift
        1. Presence of Emotional Intelligence in Organizations
        2. Is EI Nature or Nurture?
      5. Emotional Intelligence Leadership
        1. Self-Awareness
          1. Emotional Awareness
          2. Self-Control
          3. Self-Assessment
          4. Intrapersonal Skills
        2. Self-Regulation
          1. Emotional Balance
          2. Adaptability
          3. Positivity
          4. Accountability
        3. Social Awareness
          1. Empathy
          2. Compassion
          3. Diversity Awareness
          4. Active Listening
        4. Relationship Management
          1. Positive Influence
          2. Trust Building
          3. Communication
          4. Interpersonal Skills
      6. EI Self-Examination and Self-Evaluation
      7. Key Takeaways
      8. List of Discussion Questions
      9. References
    2. 15 Developing Assertiveness and Resilience
      1. Overview
      2. What Is Assertiveness and Assertive Behavior?
      3. Characteristics of Assertive Individuals
        1. High Self-Confidence
        2. Respect for Other People’s Opinions
        3. Ability to Validate Feelings of Others
        4. Being Good Listeners
      4. Understanding Passive, Assertive, and Aggressive Communication Styles and Behaviors
      5. Developing Assertiveness through Transformational Coaching
      6. What Is Resilience?
        1. Understanding Different Types of Resilience
      7. Developing Resilience through Transformational Coaching
        1. Identifying Strengths and Weaknesses
        2. Enhancing Positive Emotions
        3. Developing Hope
        4. Coaching for Optimism
      8. Key Takeaways
      9. List of Discussion Questions
      10. References
    3. 16 Opening Powerful Inquiries
      1. Overview
      2. Asking Empowering Questions
        1. Use Open-Ended Questions
        2. Avoid Asking Leading Questions
          1. Coercive Leading Questions
          2. Avoid Asking Defensive or Judgmental Questions
      3. Characteristics of Empowering Questions
      4. Examples of Empowering Questions
      5. Turning Inquiries into an Action Plan
      6. Action Plan Quality Checklist
      7. Key Takeaways
      8. List of Discussion Questions
      9. References
  16. Part VI Assessment, Feedback, and Self-Evaluation
    1. 17 Assessment and Feedback
      1. Overview
      2. What Is Meant by Assessment and Feedback?
      3. Why Are Assessment and Feedback So Important?
      4. Who Carries Out Assessment and Feedback in Transformational Coaching?
      5. When and Where Are Assessment and Feedback Carried Out in the Transformational Coaching Process?
        1. First-Order Assessment and Feedback
        2. Second-Order Assessment and Feedback
        3. Third-Order Assessment and Feedback
        4. Fourth-Order Assessment and Feedback
      6. How Can the Steps of Assessment and Feedback Be Described?
      7. What Are Different Types of Assessments?
        1. Diagnostic Assessments
        2. Formative Assessments
        3. Summative Assessments
        4. Ipsative Assessments
        5. Confirmative Assessments
        6. Norm-Referenced Assessments
        7. Criterion-Referenced Assessments
      8. What Are Different Forms of Feedback?
        1. Diagnostic Feedback
        2. Formative Feedback
        3. Summative Feedback
        4. Ipsative Feedback
        5. Confirmative Feedback
        6. Norm-Referenced Feedback
        7. Criterion-Referenced Feedback
      9. Key Takeaways
      10. Discussion Points and Coaching Questions
      11. References
    2. 18 How to Use What You Learned
      1. Overview
      2. How to Use What I Learned
        1. Where and with Whom to Use What I Learned
      3. Transformation for Effective Leadership
        1. Vision-Based Foundation
        2. Value-Based Leadership
        3. Emotional Maturity
        4. Positive Mental Strengths
        5. Mindful Connection
        6. Strength-Based Development
      4. Key Takeaways
      5. List of Discussion Questions
      6. References
    3. 19 Transformational Coaches’ Self-Reflection and Self-Evaluation through Self-Rating
      1. Overview
      2. What Are Self-Reflection and Self-Evaluation?
        1. Self-Reflection
        2. Self-Evaluation
          1. The Primary Purpose of Self-Evaluation
          2. Requirements for Self-Evaluation
      3. How Effective Am I as a Transformational Coach?
        1. Organizations’ Environment Related to Coaching
          1. Conversations about Effective Leadership
          2. Organization’s Culture
        2. Transformational Coach Evaluating of Oneself
          1. Emotional Intelligence
          2. Leadership Qualities
          3. Establishing Rapport
          4. Transformational Coaches’ Disciplines
          5. Coaches’ Skills and Competencies
        3. Evaluating the Coaching Process
          1. Common Sequence of Transformational Coaching Structure
          2. Elements of Coaching Processes
      4. Key Takeaways
      5. List of Discussion Questions
      6. References
  17. Appendix A
  18. Index

Product information

  • Title: Transformational Coaching for Effective Leadership
  • Author(s): Behnam Bakhshandeh, William J. Rothwell, Sohel M. Imroz
  • Release date: March 2023
  • Publisher(s): Productivity Press
  • ISBN: 9781000846379