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Transformational Governance: How Boards Achieve Extraordinary Change by Katha Kissman, Beth Gazley

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2Change and People

People don't resist change. They resist being changed!

—Peter Senge, systems scientist and lecturer

The full story of governance change at the Southwest Association of Episcopal Schools follows Chapter 4. When Connie Wootton, executive director, recalled the journey her board took, she focused especially on how they facilitated a general comfort with the change process:

We feared the change because we were pretty comfortable. But because we were talking about sweeping changes and because we would lose some longstanding board members, we spent the better part of three years easing into this. It wasn't angering [board members] that worried us, but hurting them. Change is frightening. But we realized we still had ten fingers ...

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