9
Working with Complex (System of) Systems
After our first job, it’s time to consider our career. MoM TiSH is confident that we are ready to climb the corporate ladder.
We introduced the Journey Interaction Matrix (JIM) in Chapter 8, Learning How Interaction Works in Technology-Enabled Care Teams, to utilize OODA, which was introduced in Chapter 7, Creating New Platforms with OODA. Together, they provide a way to tell structured stories about the relationships between the activities in health journeys, executed by providers and the enablers. In this chapter, we will learn how to create a common understanding to integrate and transform into the top tread of TiSH, personal directed healthcare with the best-fitting solutions and systems, tread ...
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