CHAPTER 3Assessing Your Environment

Now that we’ve outlined a pragmatic ECM strategy for solving your information management problems, you need to determine the difference between the strategy and your current reality.

The first step in implementing a comprehensive ECM strategy is to put together a team that is dedicated to solving the ECM problem. This is an iterative process, since you won’t know who needs to be on your team until you perform a complete audit of the content and environment. Nevertheless, you should be able to put together enough champions and technical resources to perform an audit.

The second step is to use your new team to survey your existing IT infrastructure, and determine how you currently use information. While this ...

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