Bring Structured Services to Unstructured Applications
Naturally, the next best way to bring your strategies together is to tap into structured data and services to enrich the value of unstructured content. Sometimes this enrichment means using structured data about users and their history to present a more useful interface for the end user. Sometimes it means using services and applications normally reserved for structured content, and adjust them to also consume unstructured content.
ECM and “Next Best Activity”
Once you store a massive amount of information in your repository, your content access problem is mostly solved. The problem now shifts to the question, how do I help my users to find new content? Should I create an easily browseable ...
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