Extending ECM with Web 2.0 Technologies
The primary role of ECM in an Enterprise 2.0 strategy is to be a repository for the unstructured content created by whatever new systems that your enterprise adopts. Some Web 2.0 applications are a natural extension of what ECM does, and thus should be tightly integrated. Other technologies have functionality that is far removed from the problem of storing unstructured content, so ECM’s role is more limited.
The term “Web 2.0” is an often misused and misunderstood term. It is not simply the latest generation of Web technology. In fact, some of the technologies that analysts include in the Web 2.0 stack—such as instant messaging, e-mail lists, and bulletin boards—were invented many years before the Web even ...
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