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THE GOLDEN RULES

MAY 2012–JUNE 2012

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The eight rules laid out a framework for how we would operate and the principles we would apply as we tried to control the chaos confronting us.

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THERE’S AN OLD saying that a leader without followers is just a guy taking a walk. Transforming an organization’s culture requires commitment from the top. But you need to convince people to change their habits and follow you.

All the Nokia board members wanted to do a good job. I never saw any maliciousness or laziness. The problem, as I saw it, was that the board ...

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