February 2007
Intermediate to advanced
256 pages
9h 25m
English
Content preview from Transforming Performance Measurement
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CHAPTER 6
The Focus of Measurement
The second key to transformational performance measurement is Focus. To repeat: What gets measured gets managed and what gets managed gets done. Selecting the right measures can create enormous leverage for any organization. And, of course, the things that get measured command management attention, one of a company's most important resources. But as management expert Geoffrey Moore asserts, “Nothing is wasted more in a Fortune 500 corporation than management attention.”1 If management is paying attention, are they paying attention to the right things? Unfortunately, too many organizations appear to be “majoring in the minors.”
The Importance of Focus
Clearly it is critical to focus measurement efforts on the ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.