CHAPTER ONEThe Change Imperative
Public and nonprofit sector leadership in the 21st century is challenging and risky. Rapidly evolving global conditions and shifting political and economic influences are changing our ideas not only about “what” the government, nonprofit, and private sectors should do, but about how they should work together. Advances in information technologies and methodologies, as well as rising expectations of leadership, are driving and supporting changes in how public and nonprofit agencies accomplish their missions.
Unfortunately, the tragedy of the September 11 terrorist attacks, the multiple National Aeronautics and Space Administration (NASA) disasters, the failed Federal Emergency Management Agency (FEMA) response to ...
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