CHAPTER 3

Leading High-Performance Organization

Introduction

Organizations today face unprecedented challenges operating in a global environment that is increasingly volatile, uncertain, complex, and ambiguous (VUCA). Leaders are also confronted with increased competition, globalization, demand for growing social responsibilities, and a stream of technological revolutions causing disruption in the marketplace. The turbulence in the business environment demands that individuals and organizations perform at higher levels and with greater speed than at any time in the past. Organizations need leaders to visualize the future, motivate and inspire employees, and adapt to changing needs of both the internal and external stakeholders.

In a high-performance ...

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