Chapter 24

Human Capital Investment for a Collaborative Enterprise

Institutions are grounded in culture and culture changes very slowly.

—Thomas Homer-Dixon, The Ingenuity Gap

You can’t transform logistics without transforming logisticians.

Randy Fowler, director, Curricula Development and Support Center, Defense Acquisition University

One military logistics analyst noted that “supply chains for contingency operations are complicated by the dynamics, risks, and uncertainties of these operations, which make it particularly difficult to establish metrics for logistics functions.”1 In addition to the challenges posed by executing contingency operations while also transitioning toward the adaptive network concept of sense and respond logistics, ...

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