July 2007
Beginner to intermediate
864 pages
25h 9m
English
book
Treasure Chest of Six Sigma Growth Methods, Tools, and Best Practices: A Desk Reference Book for Innovation and Growth
by Lynne Hambleton
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Q
Quality Function Deployment (QFD)
What Question(s) Does the Tool or Technique Answer?
Which technical specifications for a product or services offering best meet a specific set of customer requirements?
QFD helps you to
• Translate customer requirements into specific offering specifications.
• Prioritize possible offering specifications and make trade-off decisions based on weighted customer requirements and ranked competitive assessment.
Alternative Names and Variations
This tool is also known as
• House of Quality (HOQ)
• QFD matrix
• Requirement matrix
When Best to Use the Tool or Technique
Use the QFD when you are designing a product or services offering and need to select among several alternative features and functionality.
Brief Description ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.