Flexible and agile university library and information services: skills and management methodologies
Caroline Williams
Abstract
In today’‘s complex information ecology libraries and information services are cognisant of both maintaining and developing highly skilled and motivated staff who are agile and flexible so as to be responsive and relevant to the communities they serve. They are metamorphosing from hierarchical management of people grounded in the transactional model of content provision to collaboration and relationship building which enable the flows of information within our institutions. To achieve this transformation staff are looking through a number of lenses to generate the insights which will provide them with the next ...
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