Chapter 2. Structured Troubleshooting

This chapter covers the following topics:

Image Meaning of structured troubleshooting method and procedure

Image The subprocesses of structured troubleshooting, the actions taken within each subprocess, and how and when you move from one to another progressively

Image Troubleshooting example utilizing the structured troubleshooting method and procedures

Network troubleshooting is not an exact science, and no strict set of procedures, ...

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