Chapter 2. Structured Troubleshooting
This chapter covers the following topics:
Meaning of structured troubleshooting method and procedure
The subprocesses of structured troubleshooting, the actions taken within each subprocess, and how and when you move from one to another progressively
Troubleshooting example utilizing the structured troubleshooting method and procedures
Network troubleshooting is not an exact science, and no strict set of procedures, ...
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