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Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) Foundation Learning Guide: Foundation learning for the CCNP TSHOOT 642-832 by Amir Ranjbar

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Chapter 2. Troubleshooting Processes for Complex Enterprise Networks

This chapter covers the following topics:

Troubleshooting principles and approaches

Implementing troubleshooting processes

Integrating troubleshooting into the network maintenance process

Most modern enterprises depend heavily on the smooth operation of their network infrastructure. Network downtime usually translates to loss of productivity, revenue, and reputation. Network troubleshooting is therefore one of the essential responsibilities of the network support group. The more efficiently and effectively the network support personnel diagnose and resolve problems, the lower impact and damages will be to business. In complex environments, troubleshooting can be a daunting ...

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