Troubleshooting for Trainers

Description

Just-in-time training is sticky and therefore more economical. Most learning occurs on the job. Learning should be more than just a one-time event and requires a blended approach. And it’s almost impossible to learn everything in one or two sessions. All these aspects of how people learn clearly make the argument that formal learning programs alone are not adequate. When learning is continuously happening informally on the job, you reap learning and logistical benefits. You eliminate the scheduling conflicts that characterize synchronous training. That’s all well and good, but what is your role in providing this informal, as-needed ...