Description
It’s not a pleasant feeling to look out at your learners during classroom training only to encounter a sea of blank or puzzled faces, or to ask a question in your online program only to find that everyone is lost and no one can answer it correctly.
Solutions
It probably won’t help you in that moment, but the situations I just described weren’t generally caused by you, the facilitator. They are usually the result of poor design. To rewind the clock on this situation, here are some things you could have incorporated into your design to avoid those vacant stares you’re facing in these situations.
Scaffold the Content
Be prepared with ...
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