SECTION 7
Challenging Participants
The Problem
“Even though we’ve got ground rules in place, some people continue to monopolize the conversation. I don’t want to insult them, but I do want to give others a chance to participate.”
“I seem to always have one participant in my sessions who challenges everything I say. They’ll say, ‘That won’t work here,’ ‘We’ve already tried that,’ or ‘Have you ever worked in an office like mine?’ It makes me look bad in front of the group.”
“I’ve been facilitating this very interactive, multisession course for a ...
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