THE JOURNEY TO AUTHENTIC LEADERSHIP
Leadership is a journey, not a destination. It is a marathon, not a sprint. It is a process, not an outcome.
—John Donahoe, president of eBay
Starbucks founder Howard Schultz is a leader who used his life story to define his leadership. In the winter of 1961, seven-year-old Schultz was throwing snowballs with friends outside his family’s apartment building in the federally subsidized Bayview Housing Projects in Brooklyn, New York. His mother yelled down from their seventh-floor apartment, “Howard, come inside. Dad had an accident.” What followed would shape him for the rest of his life.
He found his father in a full-leg cast, sprawled on the living room couch. While working as a delivery driver, Schultz’s ...