CHAPTER 5 ImageStorming

HAVING ESTABLISHED THE NORMS NEEDED TO SUSTAIN the group’s vitality, we turn our attention to the other side of the coin: behaviors that may impede your group, which we call storming.

Because all of us are flawed human beings in our interactions with others, groups eventually experience a storming phase. Yet many groups fail to acknowledge the difficulties they are having. Denial is as alive and well in groups as it is in families, marriages, and other social milieus. However, it is much more constructive to address members’ concerns in a proactive manner.

New groups go through a honeymoon phase when things are going smoothly ...

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