Chapter 6

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Openness

Openness shares information broadly with colleagues. Openness explains 65 percent of organizational trust.

Salaries? Posted online. Revenue and number of customers? Ditto. Company emails? Accessible by everyone. Openness about personal goals? Sure, trackable by your colleagues using idoneThis software so everyone can see if you’re living a rich, happy life.

Radical Openness? That’s certainly a term for it.

Openness is part of the core business model at Buffer, a software company that optimizes social media impact. “Transparency breeds trust, and trust is the foundation of great teamwork.” That’s not me saying this, it is Buffer ...

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