“We live in a world of denial, and we don’t know what the truth is anymore.”
In this chapter you will learn:
• Denial is the most common reaction to a reorganization.
• The best way to deal with denial is to communicate the change in ways that allow venting.
• When people are in deep grief, do not try to cheer them up with predictions of a brighter future. It may backfire.
When human beings are exposed to a great shock, they have a defense mechanism called denial. When a parent loses a child to a tragic accident, it is common for the parent to be unable to believe what has just happened. Sometimes, in severe ...