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Trust in Transition: Navigating Organizational Change by Bob Whipple

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3

Consider All Stakeholders

“Find the appropriate balance of competing claims by various groups of stakeholders. All claims deserve consideration but some claims are more important than others.”

Warren G. Bennis

In this chapter you will learn:

•  Decisions on reorganization must satisfy a balance of the stakeholders of the business, not just the owners.

•  The six categories of stakeholders are: shareholders, employees, customers, suppliers and logistics partners, communities, and the environment.

The holistic approach described in this chapter adds depth to the merger models. It is important to set objectives and view them from the vantage ...

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