Introduction

Trust in Transition was written for professionals who need to navigate organizational change and will be most helpful to the people who lead these efforts. Leaders who heed the advice in this book will improve all aspects of any major change initiative.

The following chapters cover all kinds of change, including minor changes in reporting relationships, changes in job scope, and reorganization efforts—from department consolidations to major upheavals like mergers and acquisitions. The issues are similar regardless of the magnitude. Most organizational changes are attempts to pool strengths and eventually drive costs down to improve ...

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