Turbulent Times Demand Dynamic Rules

Circumstances can change rapidly — organizational rules should be designed to change along with them.

The Analysis

The authors have developed their ideas about dynamic rules based on observations of how businesses have coped with the challenges posed by the COVID-19 pandemic, and on their previous research in three areas:

  • Rule compliance among employees in high-technology organizations.
  • Effective organizational communication and employee involvement during times of change.
  • Increasing employee autonomy enabled by mobile and social technologies.

Over the past two decades, business leaders have been confronted with a great deal of ...

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