Your goal is to use yourself intentionally as an instrument of influence in the process.


With life comes conflict. We must learn to joyfully dance on a shifting carpet.

—Thomas Crum, The Magic of Conflict

Primary Purpose

Working on yourself is ongoing, foundational, and critical to maintaining the presence, power, and purpose required of you as you help your employees regain balance and centered presence with each other. In this phase, you determine your motivation for learning how to facilitate conflicts on your team, knowing that your intention and clarity are important to the success of the intervention. You also develop and maintain a positive mindset and learning orientation toward what is to follow.

Preparation ...

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