Reflecting as a Team

We learn a lot when we’re working on teams—what we want, what we don’t want, how to adapt and succeed. But we rarely share these insights with others, and teams never seem to have enough time for reflection as a group. When they do, it’s usually because things went wrong. And in our rush to fix things, we often end up breaking what’s going right.

This is understandable. After all, we’re at work, and reflection sometimes feels too personal, too intimate. We’ve heard from some teams that, at their company, reflection just means “sitting around and talking.” Reflection isn’t productive.

But that isn’t true. Productivity is equal parts doing what we said we’d do and reflecting on the most efficient and effective ways to get those ...

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