Turning People into Teams

INTRODUCTION

Shared Rituals and Routines Turn People into Teams

Great teams aren’t built person by person. They’re built behavior by behavior.

Leaders know that improved teamwork—and the behaviors that surround it—is a critical factor in employee engagement, retention, inclusion, and empowerment. They’ve read the results from Google’s Project Aristotle, which encourages the modeling of behaviors with workplace teams to create increased psychological safety, dependability, structure, and clarity. IBM Smarter Workforce Institute puts it another way: Leaders should be offering their employees opportunities to participate in decision-making and trust them with the autonomy to find the best paths to achieving success.

But when we talk directly with ...