TWI Case Studies

Chapter 4

IBM—A Revival

IBM does not need an introduction. Most people probably know this worldwide organization as a computer company, and it has always been associated with handling information. Although it can trace its origin to the 1880s, it was first incorporated in 1911 as the Computing-Tabulating-Recording Company. In 1924, C-T-R’s name was changed to International Business Machines Corporation. Much more information about IBM is available on-line at http://www-03.ibm.com/ibm/history. Because IBM has a rich history of educating and developing its employees, it was one of the first companies to use the Training Within Industry (TWI) programs when they were developed during the 1940s and actually helped in their development. A case study ...