Twitter For Dummies, 3rd Edition

Chapter 13

The Social Side of Twitter

In This Chapter

Using Twitter as a support system

Connecting with people

Making new friends

Deciding who to follow

Getting quick answers

Sharing information

Just as businesses can benefit from using Twitter to build goodwill, communicate with stakeholders, and establish personal relationships with customers (which we talk about in Chapter 11), individuals can use the service to maintain their networks of “weak ties” and even to build strong social connections. Through these connections, one can tap a wealth of resources that were heretofore unavailable due to limitations of time or distance. You may not know the answer to any given question, but with a healthy Twitter network, you can very easily get to the point where you always know someone who might know.

As we show in this chapter, your Twitter network can help in a myriad of ways that range ...