UAT Defined: A Guide to Practical User Acceptance Testing

Chapter 4. Building the Team—Transforming Users into Testers

Introduction

In this chapter, you will learn how to enlist the participation of subject matter experts in the UAT effort. Then, I’ll provide a checklist of the key skills to seek in the UAT coordinator as well as the other UAT team members. That checklist leads to guidelines for which activities you should consider for outsourcing, and you can decide whether outsourcing makes sense for your organization. Next, I give a comprehensive orientation plan to prepare your UAT testers to make the jump from SME to UAT tester. And finally, we will explore ways to tackle the often difficult and neglected problems related to integrating end-user training with UAT testing to get the mutual benefits ...