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Ubiquitous Computing for Business: Find New Markets, Create Better Businesses, and Reach Customers Around The World 24-7-365 by Bo Begole

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10. Coordination

Of all the things I’ve done, the most vital is coordinating those who work with me and aiming their efforts at a certain goal.

—Walt Disney

How many ways do you have today of getting a message to someone? Desk phone, mobile phone, email, email groups, instant message, Skype, Facebook, LinkedIn, Twitter, YouTube, SMS, others? Too many for most of us to use effectively, but the younger generations of “digital natives” are quite adept at selecting the appropriate channel for the type of communication (social, work, or other) and the current situation (public space, classroom, private area, and so on). The growing proliferation of communication modes means more people are vying for attention, sometimes interrupting each other’s activities. ...

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