Ubiquitous Computing in Action: The Xerox PrintTicket Story

Founded in 1906, Xerox has grown its core business from photographic paper manufacturing to become a globally recognized brand providing not only copier and printing equipment, but also a wide variety of document services and business process outsourcing. Despite the breadth of its offerings, though, Xerox is best known for its copiers, which are still central to much of its business.

Today’s office copiers are full-service one-stop shops for office documents; they consist of a print engine, a scanner, a network connection, and a full computer. These multifunction devices (MFDs) can print, copy, scan, store, fax, send email, and process filled-out forms. New services can be added through ...