11.12. Getting Started
The most important step is simply to get started. Looking at the sheer volume of your information and its current state, you may feel that it's impossible to get your arms around this issue. However, the longer you wait, the more difficult it becomes. Choose the areas of highest risk and greatest returns, get them done, and go forward from there.
I once visited a company where the executives lamented their state of disorganization with regard to IG. They told me they were a 150-year-old company with warehouses full of paper records that they couldn't identify, many divisions with disparate systems for electronic records, many years' worth of backup tapes, and other horrors. They stated that they didn't know how to get ...
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