REFERENCES & RESOURCES
Sue Ziegler, CPLP
Senior Training Specialist
U.S. Pharmacopeia
ARTICLES
Jensen, Dave. “Behavioral Style: Understanding Communication Styles Can Advance Your Relationships—and Your Career Prospects.” Available at http://sciencecareers.sciencemag.org.
BOOKS
Baron, Renee. What Type Am I? New York: Penguin, 1998.
Berens, Linda V., Sue A. Cooper, Linda K. Ernst, et al. Quick Guide to the 16 Personality Types in Organizations. Huntington Beach, CA: Telos Publications, 2002.
Cohen, Norman. The Manager's Pocket Guide to Effective Mentoring: Amherst, MA: HRD Press, 1999.
Eicher, James P. Making the Message Clear. Scotts Valley, CA: Grinder, Delozier & Associates, 1993.
Engel, Gregory, and Jay Arthur.
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