Understand What Your Customers Really Want

Video Description

Christian Madsbjerg, coauthor of "The Moment of Clarity," explains how sensemaking reveals answers that conventional tools can't. 

Table of Contents

  1. Understand What Your Customers Really Want 00:04:16

Product Information

  • Title: Understand What Your Customers Really Want
  • Author(s): Christian Madsbjerg
  • Release date: February 2014
  • Publisher(s): Harvard Business Review
  • ISBN: 32562HBRHV1049