CHAPTER FOURTEEN
ADVANCING EFFECTIVE MANAGEMENT IN THE PUBLIC SECTOR
Public organizations perform crucial functions, and it is imperative that they perform them effectively. All of the previous chapters have in some way described possibilities for effective management of public organizations. This chapter covers some more summative approaches to the topic, including general issues about the performance of public organizations, and reviews profiles of well-performing organizations in both the private and public sectors. It then reviews some recent trends in management reform and the pursuit of high performance that have had important influences on public management. Finally, the chapter explores one of the most prominently discussed and frequently ...
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