Understanding Change in the Workplace, 5th Edition

Reflect and review

•         1  Reflect and review

Now that you have completed your work on Understanding Change in the Workplace, let's review our workbook objectives. First:

    You should be better able to anticipate and recognize reactions to a proposed change, and overcome resistance to the change.

Reactions, as we have seen, will depend very much on:

    the way that a change is presented;

    how well the team leader or manager is able to ‘sell’ ...