ChapterÂ 22.Â Models and Making
I always prefer making frames: making context rather than content.
A Fresh Look at Our Methods
THE METHODS WE USE for information architectureâand for design practice generallyâare mostly sound and valuable. Attending to context doesnât mean we throw everything out and start over. In fact, most of our tools and processes are suitable for figuring out context anyway, even if we havenât been thinking of it that way until now.
Personas, Scenarios, Site Maps, Card Sorts, Journeys, Service Maps, Content Inventoriesâmost of these tend to be focused on the elements they representâthe objects and eventsâbut not as much on the relationships between those elements. We might mention them, but theyâre ...