CHAPTER 3

Conceptual Framework

When you deal with distributed projects like this one, the first thing you need to do is gain the support of top managers at each and every site. They've got to be involved in identifying the target and allowing the resources. If you don't get this buy-in upfront, you're done!

(Project Manager, IT tri-continental project)

In the last chapter, we discussed various perspectives about decision making, whether pertaining to organizations in general, to projects, or to teams. It was suggested that, despite its importance, decision making in the field of project management is still largely unexplored. With chapter 3, we begin our empirical exploration by describing a field investigation conducted among a dozen firms ...

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