▸ Case Study 16Turning the Tide Transitioning from Volunteers to Paid Staff

Julie Ann O’Connell, Benjamin S. Bingle and C. Kenneth Meyer

DOI: 10.4324/9781003387800-41

Long Lake Caring (LLC) quickly became an important community asset during its first five years of existence. It grew from a small, informal group that provided winter coats to those in need to a registered 501(c)(3) organization that stayed open five days a week to provide used clothing to more than 1,000 families each year. As LLC grew, its cadre of volunteers expanded as well.

This growth caused the volunteer coordinator to voice his concerns about LLC’s unsustainable model to the board of directors. He told them that by the end of the year his position needed to become a paid ...

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