CHAPTER 21
Opening Up Organization Design
We close this book by opening up the process of designing organizations. Here are some thoughts to keep in mind.
Customizing Design
Every one of us is unique. Hence every organization is unique, since it is made up of our unique selves. And so, every structure has to be customized, more or less, even if only to adapt to the idiosyncrasies of its people. Part II of this book introduced the building blocks of organization design, and Part III showed how these can be assembled into four different forms of organizations, like a jigsaw puzzle. Parts IV and V added more pieces to the puzzle—seven forces and three more forms—and Part VI used these forces to open the space between the forms, by showing how they ...
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