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Understanding Your Users by Catherine Courage, Kathy Baxter

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CHAPTER 3

ETHICAL AND LEGAL CONSIDERATIONS

Introduction

Before conducting any kind of user activity there are a number of ethical and legal considerations that you must be aware of. You are responsible for protecting the participants, your company, and the data you collect. These are not responsibilities that should be taken lightly. This chapter applies to ALL readers. Even if you are “just” doing research, ...

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