Chapter 10

Surveys

In This Chapter:

  • Types of Requirements Elicitation Surveys

  • Benefits of Requirements Elicitation Surveys

  • Rules for Effective Requirements Elicitation Surveys

  • Tailoring Requirements Elicitation Surveys

A survey is a process for quickly gathering information without any type of verification. The term survey can also be used to describe an activity such as a review of customer support problems or product failure data. This information is already available to the organization and simply needs to be analyzed. Surveys that gather information without verification are used to:

Understand the process undergoing change.

Identify significant ...

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