CHAPTER 8

Leadership

Being a leader, at the core, means being in a position of power (which is access to resources). Leaders’ responsibility and opportunity is to facilitate employees’ ability to be successful. Simple. Good leaders stay enough involved in the day-to-day work so that they understand the realities and can help to problem-solve, but not so involved as to hover or take away employees’ autonomy. Good leaders know employees as people so they can understand when they need support in the work/life realm. They use their positions to make things happen that employees can’t impact as easily because of their relative positions in the hierarchy and differential access to resources. That’s it.

However, we complicate matters endlessly. Or ...

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