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Universal Methods of Design
book

Universal Methods of Design

by Bruce Hanington, Bella Martin
February 2012
Intermediate to advanced
208 pages
8h 23m
English
Rockport Publishers
Content preview from Universal Methods of Design

RESEARCH METHOD

42 Fly-on-the-Wall ObservationImage

Fly-on-the-wall observation allows the researcher to unobtrusively gather information by looking and listening without direct participation or interference with the people or behaviors being observed.

Fly-on-the-wall is differentiated from other types of observation, such as participant observation, because it intentionally removes the researcher from direct involvement with the activities or people under research. Fly-on-the-wall attempts to minimize potential bias or behavioral influences that might result from engagement with users. However, it may also reduce the researcher’s ability to connect ...

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Publisher Resources

ISBN: 9781592537563