February 2012
Intermediate to advanced
208 pages
8h 23m
English
Content preview from Universal Methods of Design
73 Scenarios
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73 Scenarios
A scenario is a narrative that explores the future use of a product from a user’s point of view, helping design teams reason about its place in a person’s day-to-day life.
A scenario is a believable narrative, usually set in the future, of a person’s experience as he or she engages with a product or a service. Ultimately, the purpose of writing scenarios is to make design ideas explicit and concrete, so that the design team can empathetically envision the future ways in which a product is likely to be used. When referred back to throughout the development process, scenarios serve as an anchor for the team to revisit ...