20. Electronic Mail
Social networks and SMS messages have started to push email into the “old technology” category as they reduce the world to relationships and microthoughts. Nevertheless, email remains the universal standard for on-line communication. Everyone from grandmas to the stodgiest of corporations now routinely uses email to communicate with family, co-workers, partners, customers, and even the government. It’s a mad, mad, mad email-enabled world.1
Email is easy and just works; if you know someone’s email address, you type a message addressed to them and press Send. Voilà! Seconds later, the message is delivered to their electronic ...
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