Chapter 14. Internal Communication
You will learn about the following in this chapter:
How to write system documentation
Techniques for crafting documentation for targeted audiences
Managing and communicating changes on your systems
File revision control
Scheduling system activities
Implementing naming conventions
Communication within an information technology organization is just as important as the organization's communication to the outside world. Previous chapters of this book discuss external communication tools and management techniques, including outage notifications, first level support, and messages of the day. As a system administrator, you depend upon sound internal communication tools and management techniques to coordinate the efforts ...
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