© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2023
C. WaghmareUnleashing The Power of ChatGPThttps://doi.org/10.1007/979-8-8688-0032-0_5

5. Implementing AI Conversation in Business

Charles Waghmare1  
(1)
Mumbai, India
 

In the previous chapter, we covered how we can enhance business communication with ChatGPT. In this chapter, we will cover how to integrate ChatGPT with business operations to improve customer service, marketing, and productivity.

Why Integrate ChatGPT?

A survey conducted in the United States revealed that almost half of the companies that participated in the survey are currently using ChatGPT, and more than 90 percent of them are planning on expanding the use of this technology within their ...

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